Operations Manager

The Operations Manager position is responsible for supervising and directing warehouse and biomedical or commercial (if applicable) staff in the efficient management of a critical healthcare facility. The Operations Manager will prioritize and supervise multiple projects, meet internal and external KPI’s set by the Executive Team and maintain client and vendor relations.

• Direct, mentor, train, and coach direct reports
• Serve as Designated Representative (DR) for site
• Prepare and maintain departmental budget
• Lead and/or assist with planning, design, implementation, communication, and delivery of company's initiatives
• Track and account for warehouse accuracy and productivity
• Create and implement measures to improve productivity
• Create and implement measures to improve and or maintain employee morale
• Frequently interact with CEO, VPs, Directors, Clients and Managers to meet company initiatives
• Implement special projects as assigned by Senior Management
• Oversee all after-hour events and potentially manage 24/7 emergency operations
• Serve as the Hazard Communication Program Administrator
• Ensure all safety procedures, cGMP, SOPs, and work instructions are followed to comply with regulatory standards
• Work with Facility Management department to ensure facility structure is maintained as a safe working environment
• Negotiate and manage contracts for vendor services
• Promote a work environment with emphasis on Safety, Regulatory compliance and Client Focus

• Bachelor’s degree plus 5 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience
• Required – A minimum of 3 years supervisory experience
• Required – Demonstrated healthcare experience in a regulated environment and demonstrated working knowledge of cGMPs, VAWD, ISO, DEA, FDA, and US Customs standards and regulations
• Familiar with temperature controlled warehousing